The Case of Missing Authority
CHALLENGE
Nasrin Truong possessed expertise as an aesthetician, but her social media presence failed to reflect her authority in the skincare space. The content was inconsistent, the visual identity was unclear, and engagement was stagnant at 1.1% – below the industry benchmark for creators. This made it difficult to attract new followers and high-value brand partnerships her expertise deserved.
A New Foundation
STRATEGY
A Three-Pillar Framework for Growth
Digital transformation
We transitioned from sporadic content posting to a strategic, brand-building engine. This holistic framework ensured every piece of content, from an Instagram Story to a Pinterest pin, was intentional, on-brand, and optimised for performance.
Creating Cohesion out of Chaos
Visuals & Identity
Overview
A strong brand is the foundation of recognition. We moved away from a disjointed aesthetic to build a visual world that realised Nasrin’s creative vision and reflected her expertise as a professional aesthetician.
Define a Refined Visual Language
We established a sophisticated colour grading, set design, and a comprehensive visual style guide. This ensured consistency, making her feed instantly recognisable and professionally credible.
Building a PERFORMANCE-DRIVEN Content Lab
Testing & Optimisation
Overview
In this digital landscape, agility is key. We implemented a “test, learn, and optimise” model to systematically identify what resonated most with the audience, turning content creation into a data-informed science.
Systematic Content Optimisation
Developed and executed an agile content engine that moved beyond cross-posting to tailor strategy per platform, while systematic A/B testing of variables like content formats and audience targeting provided the data-driven insights to continuously optimise and double down on what worked.
Leveraging Data as a Strategic Compass
Analytics & Insight
Overview
Intuition is valuable, but data is definitive. We used analytics as a strategic compass, moving beyond vanity metrics to uncover actionable insights that fuelled continuous growth and identified new opportunities.
Transforming Data into a Growth Roadmap
Our data-driven approach went beyond surface-level metrics. Monthly deep dives into analytics and the competitive landscape revealed untapped opportunities, most notably on Pinterest. By pivoting its role to a proactive discovery tool optimised for search, we unlocked a new, high-intent traffic stream and significantly expanded reach.
THE EXECUTION
RESULTS
BEFORE
AFTER
The Partnership Payoff
RESULTS
Strategy sealed and growth delivered
CONCLUSION
Nasrin’s transformation is a testament to a core principle: modern influence is forged where art meets science. We united a distinctive creative vision with a disciplined, data-driven framework to repackage her expertise into a compelling brand narrative. The result is a high-value asset, primed for partnership and growth.